Are you in search of a secure and dependable work-from-home job? When you can sort effectively, talk successfully, and luxuriate in serving to others clear up issues, you possible qualify for a work-from-home customer support job. Whereas not all work-from-home jobs are equal, one of many high firms to think about is Concentrix.
Concentrix is commonly hiring for his or her work-from-home customer support crew, together with just a few different distant positions. They provide part-time and full-time jobs with advantages in a number of states. Right here’s what you’ll must know if you wish to begin working from house for Concentrix.
What Type of Firm is Concentrix?
When you’ve by no means heard of Concentrix earlier than, don’t fear. This firm has been round for the reason that early 2000s, and so they present world enterprise companies like buyer engagement and enterprise efficiency enchancment.
Concentrix has over 80 Fortune 500 purchasers and does enterprise in a number of international locations. Some could contemplate this firm a jack of all trades, seeing how they provide completely different options like buyer engagement companies, gig work, finance and accounting, advertising and marketing options, and extra.
Merely put, this firm’s purpose is to assist purchasers carry out higher and have interaction with their clients on a deeper degree.
Is Concentrix Legit?
Whereas Concentrix is probably not as well-known as different work-from-home customer support choices like Amazon or American Categorical, they’re nonetheless a legit firm with an ideal popularity. The corporate has a three.9 score on Glassdoor and over 25,000 evaluations on Certainly from employees.
Whereas they supply many alternative companies, their work-from-home profession division is what we are going to give attention to on this publish. Concentrix’s fashionable options make it a high firm to work for when contemplating a work-from-home customer support or gross sales place.
Buyer Service Place Overview
As an alternative of working in a conventional name heart surroundings, Concentrix has an in depth work-from-home program the place you’ll be able to present buyer help remotely. Customer support brokers are accountable for answering calls that may contain billing questions, making adjustments to companies, canceling companies, troubleshooting, or different inquiries.
Concentrix affords paid coaching and worker advantages. At the moment, they rent in 35 states, so whereas the place is distant, there might be completely different utility pages and varieties relying on the state wherein you reside.
To grow to be a work-from-home customer support agent with Concentrix, you must have a highschool diploma or GED together with a PC and high-speed web service. Concentrix will check your laptop and web connection in the course of the utility course of. You may also work from a laptop computer, nevertheless it should be hard-wired when you’re working. A number of the different necessities embrace:
- Laptop monitor between 17 and 21.5 inches
- Quiet distraction-free workspace
- Landline or cellphone
You might also must get a headset, flash drive, and twin screens upon getting been supplied a place.
Concentrix requires that you’re obtainable seven days per week, however you gained’t work day-after-day. Schedules fluctuate and are mentioned in the course of the interview. Understand that it’s possible you’ll be offering customer support for a few of Concentrix’s purchasers, so the schedules they want will rely upon that firm’s customer support hours. Full-time and part-time alternatives can be found.
How A lot Do Concentrix Wor-From-House Jobs Pay?
Concentrix doesn’t share how a lot they pay explicitly on their web site. Nevertheless, on Certainly, customer support reps report making wherever from $11-$13.35 per hour to start out. Worker advantages like medical insurance, retirement, and paid time without work are additionally included for employees with greater than 30 hours per week.
What Is it Wish to Work for Concentrix?
Questioning what it’s wish to work for Concentrix? I’ve scrolled via evaluations on Certainly and Glassdoor, and for probably the most half, individuals discover it to be a laid-back and secure work-from-home job.
Whereas the beginning pay is probably not a lot, there are alternatives for progress and development even inside the first 12 months. Since Concentrix is world and works with so many purchasers, they provide all kinds of shifts to fulfill your scheduling wants. This implies you don’t have to enroll to work the standard 9 to five schedule if that doesn’t be just right for you.
Execs and Cons
As with all work-from-home jobs, working as a customer support consultant with Concentrix has its advantages and disadvantages. Remember to contemplate the professionals and cons that can assist you determine if this place is best for you.
- Work remotely and ditch the every day commute
- Solely a highschool diploma or GED is required
- Paid coaching is supplied
- Above minimal wage hourly pay
- Advantages supplied when you work a sure variety of hours every week
- Versatile shifts can be found
- You could have availability seven days per week.
- You could have to buy among the required gear to get began by yourself. (Concentrix didn’t make it clear in the event that they offer you any of the required gear or pay a stipend.)
- Whereas jobs are broadly obtainable, they at present aren’t being supplied in each state.
Tips on how to Apply
Making use of to work-from-home for Concentrix is simple. Simply click on right here to view obtainable positions and see if there are alternatives in your state. Click on the ‘Apply Now’ button and both apply with LinkedIn or via their on-line system. You may also ship a resume to [email protected]. Nevertheless, I feel it could be simpler to use on-line via their system so you’ll be able to preserve monitor of your utility and the place you’re in every step of the hiring course of.
Are you in search of different related work-from-home customer support alternatives? Take a look at this publish as effectively!